Use Case

Terminal Navigation & Wayfinding

Indoor navigation with accessibility-aware and stress-reducing routing

Industry Context

Indian airports like Delhi (78 million passengers annually) have complex multi-terminal layouts that confuse travelers. Delhi Airport's Terminal 1 is divided into T1C (arrivals) and T1D (departures), while Terminal 3 requires lengthy walks from check-in to gates. Airport designs often prioritize retail over passenger convenience, forcing travelers through long corridors and creating navigation anxiety, especially for first-time flyers, elderly passengers, and those with mobility challenges.

Industry Data & Statistics

Delhi Airport handles 78 million passengers annually, making it India's busiest airport with complex multi-terminal operations

Source: Times Now, 2025

Delhi Airport launched India's first 360° Virtual Navigation Map in January 2025 to help transfer passengers with efficient directions

Source: Indian Express, 2025

Airport designs force lengthy walks from check-in to boarding gates, benefiting retailers but inconveniencing travelers

Source: Economic Times, 2025

Bengaluru Airport achieved Level 3 Accessibility Accreditation in 2025, setting new standards for inclusive terminal navigation

Source: ACI Asia-Pacific, 2025

The Challenges

Complex multi-terminal layouts at major Indian airports cause passenger confusion
Long walking distances from check-in to gates increase stress and missed flights
No accessibility-aware routing for wheelchair users and PRM passengers
First-time flyers and international passengers struggle with terminal navigation

How AeroLytics Addresses This

AeroLytics provides intelligent indoor navigation with multiple routing options: shortest path, accessibility-optimized (elevator-only), safety-aware (well-lit areas), and sensory-friendly (quieter zones). Real-time wayfinding reduces navigation anxiety, helps passengers make tight connections, and ensures PRM travelers can navigate independently with dignity.